Campus and Services

Locker Rentals

Where can I pay for my locker rental?

Lockers must be paid for online at the time of booking. If you do not have a credit card, the one AT NAIT office can take payment with debit or funds loaded on your one AT NAIT card. We do not accept cash. Payments for lockers are NOT accepted at the Student Service Centre.

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Is there a fee for changing lockers?

If you wish to change to another locker, you may do so for a fee of $5.

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How do I rent a locker at Souch or Patricia Campus?

New for Fall 2020: Students at Souch, Patricia and Parkwest Campus are now able to rent a locker online.

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I forgot my locker combination. How can I retrieve it?

Click on the "Combination" link from your homepage anytime during your rental period to retrieve your combination.

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I have a disability and a combination lock is difficult to operate, can I use a different lock?

Yes, but you must contact one AT NAIT prior to removing the NAIT provided lock.

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What do I do if my locker is damaged?

Please report any damage to the one AT NAIT office. If you need to switch to another locker due to the damage, please ask a one AT NAIT staff member to change your locker to avoid the $5 Locker Change Fee.

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What do I do if my lock is malfunctioning?

If your lock is malfunctioning, please contact one AT NAIT. We will provide you with a new lock.

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What happens if I do not empty my locker at the end of my rental period?

If you do not remove your locker contents by your locker rental expiry date, your items will be held for up to a maximum of 30 days, after which time the contents will be disposed of. For sanitary reasons, clothing and perishable items will be disposed of immediately. You will be required to pay $25 to retrieve your belongings.

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What should I do with my lock at the end of my rental period?

Please leave the NAIT provided lock on the locker. If the lock is removed, there will be a $25 fee.

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Do I need to empty my locker over the winter break?

If your rental is for 2 terms (September - April) or you have renewed your fall term rental for the winter term, then there is no need to empty your contents during NAIT's winter closure. Please just ensure you don't leave any perishable items in your locker over the break.

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What should I do if someone breaks into my locker?

If you suspect your locker has been broken into, please contact Protective Services at 780-471-7477.

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Can I rent more than one locker?

Yes. Due to high utilization rates, you may only rent 1 locker in CAT, V and X Buildings and at the satellite campuses. You may rent additional lockers in other buildings, but you must visit the one AT NAIT office in the South Lobby, Room O112 to do so.

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How do I operate the combination lock?

  1. Turn RIGHT three times. Stop at the first number.
  2. Turn LEFT one full turn passing the first number to stop at the second number.
  3. Turn RIGHT and stop at the third number. Pull the shackle.
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Smoke-free campus

What is the Smoke- and Smokeless Tobacco-Free Campus Policy

The Smoke- and Smokeless Tobacco-Free Campus Policy prohibits smoking, including electronic cigarettes, and chewing tobacco (and similar products) in NAIT owned and leased facilities, on the grounds and in NAIT vehicles, as well as in all vehicles on NAIT property.

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When did the policy take effect?

The Smoke- and Smokeless Tobacco-Free Campus Policy came into effect May 1, 2015. The original Smoke-Free Campus Policy came into effect July 1, 2009.

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Who approved the Smoke- and Smokeless Tobacco-Free Campus Policy?

NAIT’s Executive Committee approved the policy on April 15, 2015. 

The new policy was drafted following a review of the former Smoke Free Campus Policy, led by the executive director of Human Resources and the Department of Health and Safety Services. 

From September 2014 to February 2015, Health and Safety Services consulted with NAITSA, NASA, AUPE and departments across the polytechnic, as well as other post-secondary institutes and organizations prior to making its recommendation to expand the policy. 

The Administrative Policy Committee provided oversight, coordination and review of the new policy and recommended it to Executive Committee for approval.

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Why did NAIT expand the Smoke Free Campus Policy to include electronic cigarettes and smokeless tobacco products?

NAIT made the decision out of a desire for clean air and facilities and a healthy and safe environment for students, staff, contractors, visitors and members of the public.

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Who is affected by the policy?

All staff, students and visitors to NAIT.

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What is an electronic cigarette?

An electronic cigarette is a battery-operated device used to heat a liquid solution, producing a visible vapour emission that is inhaled by the user. The device may or may not contain nicotine.

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What is smokeless tobacco?

Smokeless tobacco refers to chewing tobacco and similar products, such as snuff.

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Are there exceptions to the policy?

Spiritual, ceremonial and religious activities, such as pipe ceremonies and smudges, may be exempt from the restrictions on smoking and smokeless tobacco with prior approval. Contact Robert Akkerman, acting director of maintenance and operations with Facilities Management and Development, at rakkerma@nait.ca or 780.471.7858.

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Can I smoke or use smokeless tobacco in my vehicle while it’s parked at NAIT?

No. Smoking and smokeless tobacco is not allowed inside vehicles while parked on NAIT property.

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How is information about the smoke-free policy being communicated?

Details surrounding the Smoke- and Smokeless Tobacco-Free Campus Policy are available to students and staff in many ways, including on the smoke-free campus website, signage, the Campus Community, the MyNAIT Portal and internal display screens.

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Will there be assistance for students and staff who want to reduce their tobacco intake during the workday or quit?

Health and Safety Services is committed to supporting staff and students who wish to stop smoking and/or using smokeless tobacco products. Visit a Health Services office to speak with a nurse.

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Who will enforce the policy?

Peace officers from Protective Services are responsible for enforcing the Smoke- and Smokeless Tobacco-Free Campus Policy.

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How will the policy be enforced?

Enforcement measures for those observed smoking, including e-cigarettes, or using smokeless tobacco, include warnings and, for staff or students who consistently breach the policy, disciplinary action.

As well, NAIT peace officers can issue fines to anyone smoking within an area prohibited under the Tobacco Reduction Act, including public places, workplaces, public vehicles and within 5 metres of the doorway, window or air intake of a public place or workplace.

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NAITSA

What is the Students' Association or Students' Union for NAIT students?

NAITSA is the Students' Association for NAIT students. NAITSA provides a wide variety of resources to support students in their personal, academic and professional lives. This includes keeping students informed, entertained, and making sure they stay happy and healthy without breaking their budget.

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Can I opt out of the Student Health & Dental Plan and its associated fee?

Students with comparable coverage can opt out of the student health and dental plan. For more information, deadlines, and how to process your request, please visit My Student Plan or contact studentplans@nait.ca. Please note that Alberta Health Care or Covenant Health are not comparable coverages.

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Can I add my family to the Student Health & Dental Plan coverage?

Yes, you can add additional family members. For more information, deadlines, and how to process your request, please visit My Student Plan or contact studentplans@nait.ca.

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Can I opt out of the NAITSA fee?

The NAITSA fee is a mandatory non-instructional fee (MNIF), which follow regulations of the Post-Secondary Learning Act (PSLA). This fee is mandatory for all students.

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Technical Support

My class has disappeared from my Moodle.

If you were previously able to access your class through Moodle, but it is no longer showing as an option, please reach out to your instructor for further assistance. If your instructor is not able to resolve the issue, please contact our ITS help desk at 780.471.8624 or email helpline@nait.ca.

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I have a new e-letter, but I cannot open it.

If you are not able to open your e-letter, please clear your web browser's cache, cookies, and history and then re-open the web browser. If the problem continues after you have completed these steps, please reach out to our ITS help desk at 780.471.8624 or email helpline@nait.ca.

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I need help using MyNAIT portal.

You can manage many aspects of your MyNAIT portal, such as viewing grades, payments, enrolments, scholarships, transcripts and more, through the Self-Service options in the portal.

To assist you in completing these functions, please view the Self-Service Guide in the portal to see what can be found under each option, and step-by step instructions for common inquiries.

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Student support and advising services

When is my period examination for the 2021/2022 school year?

There are no period examination exams for the 2021/2022 school year as they have been suspended by the Apprenticeship and Industry Training (AIT).

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Is tutoring available?

Yes, NAIT’s tutoring centres provide free tutoring on a drop-in basis. You will need your student ID.

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Are there counselling services available?

Confidential and free counselling services are available on Main Campus.

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Is there support for students with disabilities?

Yes, Learning Services coordinates support services for students with disabilities based on individual need and documentation.

Disability related services are provided to students with diagnosed learning disabilities, ADHD, medical conditions, mental health disabilities and physical disabilities. If you feel you have an undiagnosed disability, please make an appointment with a counsellor to have an assessment completed.

Call as soon as you can to ensure there is enough time to get services in place prior to your start date. Assessments can take a month or more to complete.

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How can I book an appointment with an academic advisor?

You can book an appointment with an academic advisor through your MyNAIT Portal. If you are a prospective student, please contact the Student Service Centre for more information.  

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I feel I have been treated unfairly. What can I do?

You can contact the Ombudsperson and Student Resolution Officer for support. Appointments can be booked through the MyNAIT Portal.  

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I am feeling overwhelmed. What services are available?

Your health and well-being are important to us, and we have a number of services available to support you. 

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What recreation services are available now?

Keeping our community healthy and safe during the COVID-19 pandemic is NAIT’s highest priority. Student recreation programs are currently offered virtually. Current students can access recreation programming by logging in to the MyNAIT Student Portal.

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How do I get involved in the NAIT community (clubs, groups and organizations)?

The NAIT community has many resources and organizations available to students. For more information on student groups, student clubs and campus organizations, please sign into the MyNAIT portal and select Clubs, Groups and Community.

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How do I access career planning resources and supports?

Academic advisors are available to help you with your long-term professional goals, provide feedback on a resume, prepare for a job interview and help you with job-search strategies. NAIT students and alumni can connect with a career advisor for these services. Appointments can be booked online through the MyNAIT portal by selecting academic supports, then academic advising.

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