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Admissions  

Refunds

How will my refund be paid back to me?

Payments made by credit card will be refunded to the original credit card. Payments by any other method will be reimbursed by cheque to the student unless the payment was identified and setup as a Third Party payment

All wire transfer payments will be refunded in the form of a cheque made out to the name of the student. Students choosing this method of fee payment should be advised to first confirm with their financial institution that a foreign cheque will be accepted and negotiated.

In cases where payment is made through a student loan, the refund will be issued to the appropriate provincial or federal government. Withdrawals and tuition refund policies vary depending on your enrolment status.

Processing Times

Refunds typically take between 4 to 6 weeks to process. The following fees are non-refundable and/or non-transferable:

  • Application – $115
  • Tuition deposit - Domestic – $250
  • Tuition deposit - International – $1,000
  • Credit card convenience fee of 1.75%
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Credit Programs

Credit students who withdraw from one or more courses are eligible for a refund if the withdrawal is completed before 12% of the course has passed (check ‘My Deadlines’ to find the refund deadline for individual courses) AND any of the following conditions are true:

  • Their tuition total was below the term tuition cap for their program
  • The withdrawals brought them below the tuition cap for their program, based on their remaining enrolled credits
  • They were enrolled in Open Studies
  • They were enrolled in a term that does not have a tuition cap for their program

Tuition deposits ($250 for Canadian citizens and permanent residents, $1,000 for international students*) are non-refundable.

Domestic Students will receive any refunds they are eligible for, prior to the 12% course completion deadline and subject to the processing estimate noted above.

International Students must complete and remit the Refund Request Form for International Students (pdf), plus any other supporting letters and documentation, by email to askNAIT@nait.ca or by fax to 780.471.8426.

Students must drop all courses before submitting a refund request form. Incomplete refund requests will not be accepted. 

 

Non-Credit Programs

Tuition refunds are determined by the course type. To withdraw or transfer from an non-credit course, login to the MyNAIT Portal.

Visit the Continuing Education office (Continuing Education and Industry Training Centre room L159) for more information.

In-person classroom and online delivery courses

Refund Timeframe Academic Penalty  Refund Policy
Up to 5 calendar days before course start None – course does not appear on student transcript

Tuition is refunded, less a $50 administrative fee.*

Applicable material fees may also be refunded.

Less than 5 calendar days before course start  None – course does not appear on student transcript  No refund
First day of class Grade of "W" (Withdrawal) awarded No refund

              
*Exceptions may apply. Please contact program area for information.

Distance delivery and independent study courses

Refund Timeframe Academic Penalty Refund Policy
14 calendar days after scheduled course start date (or the start date indicated in welcome letter)    None – course does not appear on student transcript    Tuition is refunded, less a $75 administrative fee. Applicable material fees will not be refunded.
15+ calendar days after scheduled course start date (or the start date indicated in welcome letter)  Grade of "W" (Withdrawal) awarded   No refund

       
A convenience fee of 1.75% is added when paying by credit card and is non-refundable.

International students

The following information pertains to Continuing Education students attending programs and courses under the authorization of a Canadian Study Permit.

  • Requests for refunds must be submitted in writing to askNAIT@nait.ca using the Refund Request Form for International Students (pdf).
  • The refund deadline is a minimum of 5 full calendar days prior to the start of the Continuing Education program or course. Please refer to your Letter of Acceptance (LOA) for the program/course start dates.
  • The payment for tuition and other applicable fees will be refunded, minus a CAD$250 administrative fee plus any additional fees for dropping the program/course(s).
  • Please note: In the event a refund is required, ALL  Wire Transfer Payments are refunded in the form of a cheque in the student's name, the exception being students' identified as Company Sponsored.  Therefore, students choosing this method of fee payment should be advised to first confirm with their financial institution that a foreign cheque will be accepted and negotiated.

ESL Deferrals 

  • ESL students may be eligible to defer their start date (without losing the application/tuition deposit) if:
    • The student has not received a Letter of Approval or Letter of Introduction from the IRCC by the deferral deadline indicated on page 2 of the Letter of Acceptance.
    • The student has received a Letter of Approval, but has applied to another NAIT program and does not know the status of their application by the deferral deadline.  
  •  To request a deferral, you must notify esl@nait.ca by the deadline listed on page 2 of your NAIT Letter of Acceptance. 
  •  If your deferral is approved, your application/tuition deposit will be transferred to the new start date and you will not have to pay it again. 
  •  Failure to submit the request by the deadline will result in your application being cancelled. You will not be eligible to receive a refund on your deposit. 
  •  Refunds may be awarded in the case of a Visa denial. To be eligible to receive a refund, the student must submit a copy of the IRCC visa denial letter and Refund Request form to esl@nait.ca on or before the refund term deadline indicated on page 2 of the Letter of Acceptance.
  • The payment for tuition and other applicable fees will be refunded, minus a CAD$250 administrative fee plus any additional fees for dropping the program/course(s).
 

If you are unable to attend NAIT and do not notify us by the refund deadline as noted in your Letter of Acceptance, any tuition and other applicable fees paid for the first term will be retained by the institution and will not be refunded.

Refunds normally take between 4 to 6 weeks to process. Payments made by credit card will be refunded to the original credit card. Payments by any other method will be refunded by cheque to the student unless payment was identified and setup as a Third Party payment or if Third Party has been identified on the refund request form.

Apprenticeship

  • If you cancel your registration before the first day of class, a $100 administrative fee with be withheld.
  • If you wish to change your start date you will need to cancel your existing registration, you will be charged a $100 administrative fee for each change.
  • If you cancel your registration on or after the first day of class, there will be no refund.
  • If the apprentice is sponsored and drops on or after the first day of classes, or changes the start date of the class those fees are the responsibility of the sponsor.
  • After payment has been made or classes have started the sponsorship cannot be revoked regardless if the student is no longer employed by the Sponsor.

Please note: A  payment by credit card will trigger a convenience fee of 1.75% which is non-refundable.

Open Studies

Students enrolled in classes under Open Studies are eligible for full refund if enrolments are dropped before 12% time frame noted under Enrolment Deadlines.

Please note: this policy applies for both domestic and international students.

Study Permit Denial

 International applicants whose study permit is denied by 'Immigration, Refugees and Citizenship Canada (IRCC)' may be eligible for a refund of their international tuition deposit less a $250 Administration Fee.

  • International Applicants requesting a refund must submit a copy of their IRCC denial letter. A  Refund Request Form must be submitted to asknait@nait.ca by the term start date as indicated on their visa letter of acceptance and prior to class start or if any classes begin earlier than the term start date.
  • Any refund requests received after the start of class date indicated in the visa letter of acceptance will not be processed, unless proof that the study permit was denied after the term start date is provided.

ESL Deferrals 

  • ESL students may be eligible to defer their start date (without losing the application/tuition deposit) if:
    • The student has not received a Letter of Approval or Letter of Introduction from the IRCC by the deferral deadline indicated on page 2 of the Letter of Acceptance.
    • The student has received a Letter of Approval, but has applied to another NAIT program and does not know the status of their application by the deferral deadline.  
  •  To request a deferral, you must notify esl@nait.ca by the deadline listed on page 2 of your NAIT Letter of Acceptance. 
  •  If your deferral is approved, your application/tuition deposit will be transferred to the new start date and you will not have to pay it again. 
  •  Failure to submit the request by the deadline will result in your application being cancelled. You will not be eligible to receive a refund on your deposit. 
  •  Refunds may be awarded in the case of a Visa denial. To be eligible to receive a refund, the student must submit a copy of the IRCC visa denial letter and Refund Request form to esl@nait.ca on or before the refund term deadline indicated on page 2 of the Letter of Acceptance.
  • The payment for tuition and other applicable fees will be refunded, minus a CAD$250 administrative fee plus any additional fees for dropping the program/course(s).